Outgoing SMS outage

Incident Report for Helios

Resolved

This incident has been resolved.
Posted Mar 30, 2023 - 01:52 EDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 29, 2023 - 22:27 EDT

Identified

Helios is currently experiencing an outage due to a network we partner with. We understand the inconvenience this may cause you and your business, and we want to assure you that we are in constant contact with their team to restore your services as quickly as possible.
Posted Mar 29, 2023 - 22:03 EDT
This incident affected: API, Web Application, and iOS Application.