Twilio outage

Incident Report for Helios

Resolved

All services impacted by an issue with Twilio have recovered and are operating as intended. This incident has been resolved.

Posted Aug 17, 2023 - 22:56 EDT

Update

We are still monitoring the issue with Twilio that effects Helios - https://status.twilio.com

Posted Aug 17, 2023 - 21:18 EDT

Update

We are continuing to investigate this issue.

Posted Aug 17, 2023 - 20:30 EDT

Investigating

We are currently investigating this issue.

Posted Aug 17, 2023 - 20:28 EDT

Identified

Twilio is experiencing an outage that effects Helios. We are monitoring the situation. You can follow progress here - https://status.twilio.com

Posted Aug 17, 2023 - 20:28 EDT

This incident affected: API.